We Are R-Intel

Our goal is to develop a long-term relationship with you, providing you with the support and expertise you need to succeed in today's dynamic marketplace. Join us today and experience the power of R Inetl hosted dialler solutions.

Customizable

Tailor-made solutions to meet your business needs.

Cloud-Based

No hardware is required, enjoy the benefits of a cloud-based platform.

Cost-Effective

Lower operational and agent costs to improve efficiency and profitability.
  • "Experience the power of tailored solutions designed to take your call centre to new heights. Get started with R Intel today and elevate your call centre to the next level."
  • "Your Partner for Exceptional Hosted Dialler Solutions"

Our Features

Mobile Friendly Dialer

In a modern and flexible workplace, call centre agents may need to work from remote locations. However, not all agents have access to the necessary equipment to do so effectively.

CRM and Dialer Integration

Streamline Your Business Operations with CRM and dialler Integration.

Call Centre Solution

At R Intel, we simplify call center operations with our cloud-hosted systems, eliminating the need for new hardware and IT infrastructure. This allows your IT department to focus on optimizing call center efficiency.

IVR

At R Intel, we know a robust IVR system is key to a seamless customer experience. Our experts customize your IVR to meet your business needs, ensuring a smooth customer journey.

Dialer Reporting and Analytics

Our data management and analytics software provides real-time and historical reports, allowing you to monitor performance and identify areas for improvement.

Security

At R Intel, we prioritize security in the call center industry. We offer PCI DSS compliance to help you securely process card payments and reduce fraud, protecting your business from data breaches.

What We Do

Advanced Dialling

Minimize unproductive time and communicate with your target audience efficiently using predictive dialing and Answer Machine Detection technology.

Inbound Contact Centre

Give your customers the most efficient way to help resolve their query. Build IVRs and allow your teams to manage multiple channels at one time.

Performance & Reporting

Gain the understanding that spurs transformation. By accessing both current and past reports on various aspects of your business

Team Management

Empower your team leaders to provide real-time monitoring and support to your teams during calls.

What They Say

Advocates of our hosted dialer solutions claim that our service allows companies to avoid or minimize up-front telecommunication infrastructure costs.

I've been using R-Intel for the past six months, and it has completely transformed the way my team handles calls. The interface is user-friendly, and the customer support is top-notch. Highly recommend!
Johnnie Ritzel
R-Intel offers great features and reliable service. The only reason I'm giving it four stars is because I had a minor issue with call quality once, but the support team resolved it quickly.
Lonnie Nickless
R-Intel is a game-changer for our business. The setup was straightforward, and the system is incredibly reliable. Plus, the customer service team is always ready to help with any questions we have
Tammie Foresta
Since switching to R-Intel, we've noticed a huge improvement in our call handling process. The features are robust, and the support team is always helpful and responsive. Couldn't ask for more!
Matthew Khauv

Contact Us

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+44 1618 149 086 info@rintel.co.uk www.rintel.co.uk